Improving the Cultural Competences of TCNs

Improving the Cultural Competences of TCNs

Name of the organization: Cross Culture International Foundation

Brief description of the organization

Cross Culture International Foundation (CCIF) is an NGO that aims to enhance international understanding and friendship through education, networking, volunteering, youth exchange, and cultural programs. This includes humanitarian activities that involve the exchange of ideas and experiences directly among peoples of different countries and diverse cultures. CCIF intends to build cultural and artistic expressions as a means of promoting solidarity and social cohesion.

Problem addressed by the good practice

The good practice addresses the social and cultural integration of newly arrived third-country nationals (TCNs) in Malta.

Target groups

The target group includes asylum seekers and refugees of all ages, including children and families.

Summary of the good practice

In recent years, migration flows into European countries including Malta have been at historically high levels, with many of the recent arrivals coming as asylum seekers. As migrants and asylum seekers try to start a new life in Malta, the process of adapting to cultural and social realities in a new country, particularly for those who may have had dangerous and traumatizing journeys, is not always easy. CCIF believes that the cultural and social integration of TCNs should be seen as a two-way process, involving efforts by the migrants and asylum seekers and the host societies themselves. This training involved both TCNs and local communities and used different non-formal education techniques to enhance learning results and encourage participants’ active participation. Materials such as case studies, quizzes, success stories, and group work have to be included in the modules to foster positive learning outcomes. Trainers should encourage active participation by asking participants to share their personal experiences, posing additional questions, and presenting them with dilemmas. Trainers must use their judgment and take into account cultural norms and practices or levels of seniority for each group of participants before applying participatory approaches.


The practice was adopted from the OSCE training programme. It has proven useful in creating a safe and friendly space for TCNs and locals alike. Non-formal education helps in addressing the daily realities of participants by empowering them to share and discuss their views, experiences, and concerns which probably would not be addressed informal settings. Quizzes and group work ensure active participation and allow TCNs to interact with the locals and work on their English and Maltese language skills, gain confidence, and develop cultural awareness.


It is advised that the training course is made as interactive and participatory as possible.


More information is available on CCIF’s website.

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